Frequently Asked Questions
Residential Cleaning FAQs
What specific areas do you service in NSW?
Everyinch Cleaning proudly serves the entire Illawarra NSW region, bringing our specialized home cleaning expertise to local households.
When are your residential teams available?
Our standard residential cleaning hours are between 8:30am and 5pm, allowing us to refresh your home while you go about your busy day.
Do I need to provide my own cleaning chemicals?
No need to worry—Everyinch Cleaning arrives fully equipped with our own professional-grade supplies and high-quality cleaning equipment.
Will your cleaners handle the dishes during a session?
To ensure we focus on restoring your surfaces and living spaces to a high standard, we do not include dishwashing as part of our cleaning services.
How do you ensure the security of my home?
Your peace of mind is vital. Our cleaners are fully trained and have undergone thorough police background checks for your safety.
What happens if my clean falls on a public holiday?
If your clean falls on a holiday, we can arrange an alternative day that works for you or postpone it until your next scheduled appointment.
Is there anything I should do before the team arrives?
We suggest tidying up personal items beforehand; please note that our team cannot move excessive clutter to reach surfaces.
Window Cleaning FAQs
How do you determine window cleaning rates?
Every property is unique, so our professional window cleaning pricing is calculated per job to provide you with the most accurate quote.
Are your cleaning services fully insured?
Yes, we are comprehensive in our protection, carrying a $10 million public liability insurance policy to cover every inch of our work.
Up to what height do you clean windows?
We have equipment to reach up to 2 stories high.
What are your accepted methods of payment?
For your convenience, payment is due via bank transfer 24 hours after the cleaning service has been completed and verified.
Do your teams receive professional training?
Yes, every member of the Everyinch team is fully trained to maintain our high standards of quality and efficiency across the Illawarra.
How should windowsills be cleared for cleaning?
We ask that you tidy sills and remove obstructive items; we ensure a deep clean, but excess clutter will not be moved by our staff.
Commercial Cleaning FAQs
Can you clean my premises after business hours?
Yes, we are flexible! Our commercial hours can be scheduled day or night depending on the specific operational needs of your business.
Are your cleaners background checked for security?
Absolutely. For the security of your workplace, all our staff are police checked and professionally trained for commercial environments.
How do you calculate your commercial quotes?
Like our other services, commercial pricing is calculated per job to ensure you only pay for the specific space and labor you need.
What are the payment terms for business accounts?
Payment terms can be discussed ensuring a smooth and transparent transaction for your accounting.
Where can I see reviews from your clients?
Clients can find honest reviews and photos of our work by following Everyinch Cleaning on Facebook, Instagram, and TikTok.
Should we clear office desks before the team arrives?
Yes, we ask that desks are tidy; our team focuses on deep cleaning and will not move excessive clutter to reach work surfaces.
What insurance coverage do you provide?
Everyinch Cleaning carries a $10 million public liability insurance policy,